Last updated: April 10, 2026
These Terms and Conditions (“Terms”) regulate your use of the website https://lagrandemovers.com (the “Site”) as well as the moving and associated services (the “Services”) offered by La Grande Movers (“we,” “us,” or “our”). By accessing the Site or utilizing our Services, you agree to comply with these Terms.
1. Site Usage
You must be at least 18 years old and legally capable of entering into binding agreements to use the Site and our Services.
When requesting quotes, scheduling moves, or submitting any forms, you agree to provide truthful, current, and complete information. You are responsible for safeguarding any account credentials and for any activity carried out under your name or contact details.
We reserve the right to decline service, terminate your access, or cancel any booking if we reasonably believe you have violated these Terms or misused the Site or Services.
2. Quotes, Estimates, and Reservations
Any quotes or estimates provided by La Grande Movers are based on the information you give us, including details about your belongings, property access, travel distances, and any special requests.
Quotes are not final and may be revised if the actual moving conditions differ from what was originally described. The final price will reflect the services actually performed.
Reservations may require a deposit or payment authorization. Specific payment terms, cancellation rules, and conditions will be detailed in your confirmation or a separate written agreement. You are expected to carefully review all information in your estimate and confirmation and notify us promptly of any mistakes or changes.
3. Your Responsibilities as a Customer
You agree to:
- Have your belongings properly packed and ready for transport, unless you have specifically purchased packing services from us.
- Provide safe, unobstructed access at both pickup and delivery locations, including parking, elevators, stairways, and any necessary building approvals or permits.
- Inform us ahead of time about any fragile, valuable, oversized, or specially handled items.
- Follow all applicable laws, regulations, and building rules related to your move.
- Confirm that you either own the items being moved or have full legal authority from the owner to arrange for their transportation.
4. Non-Transportable and Restricted Items
We reserve the right to decline transporting certain types of items, including but not limited to:
- Hazardous, flammable, explosive, or chemical substances
- Illegal materials or goods prohibited by law
- Perishable food, live animals, or plants (unless we have explicitly agreed in writing)
If you include prohibited items without telling us beforehand, you will be fully responsible for any resulting damage, fines, or penalties.
5. Payment Terms
Payment terms are outlined in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is typically required prior to the move, with the remaining balance due upon completion of services.
We may charge additional fees for any services or conditions not included in your original quote — for example, extra labor, additional stops, waiting time, long carries, stair carries, or changes to your inventory.
If payment is not received when due, we may add late fees and, to the extent allowed by law, refuse to release your belongings until full payment has been made.
6. Cancellations and Rescheduling
Cancellations and rescheduling requests are subject to the notice periods and fees stated in your estimate, confirmation, or our cancellation policy.
Last-minute cancellations or changes may result in forfeiture of your deposit or additional charges to cover costs we have already incurred.
We may cancel or reschedule a move due to circumstances beyond our reasonable control (such as severe weather, unsafe conditions, or mechanical breakdowns). In such cases, we will notify you as quickly as possible and work with you to arrange a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss of or damage to your belongings is limited as permitted by applicable law and any specific terms in your estimate or bill of lading.
You must inspect your items upon delivery and note any visible damage on the delivery paperwork. For hidden damage, you must notify us in writing within the timeframe specified in your documentation.
Our liability may be further limited based on the valuation option you select. Additional protection options are available for an extra fee. We are not liable for damage caused by events beyond our reasonable control, including acts of nature, extreme weather, or pre-existing issues with your belongings.
8. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for any indirect, incidental, consequential, special, or punitive damages, including lost profits, data, or business opportunities.
- Our total combined liability under these Terms or for any Service shall not exceed the amount you actually paid to La Grande Movers for the specific move or service that caused the claim.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.
9. Intellectual Property
All content on the Site https://lagrandemovers.com — including text, graphics, logos, images, and software — is owned by La Grande Movers or its licensors and is protected by intellectual property laws. You may not copy, modify, reproduce, distribute, or create derivative works from any part of the Site without our prior written permission.
10. Privacy
Your use of the Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://lagrandemovers.com, you acknowledge that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms will be governed by and interpreted according to the laws of the state where La Grande Movers primarily operates, without regard to conflict of laws principles.
Any disputes arising from or related to these Terms or the Services will first be attempted to be resolved informally by contacting us at [email protected] or . If the dispute cannot be resolved informally, it shall be brought exclusively in the state or federal courts located in our primary operating jurisdiction, and you consent to the personal jurisdiction and venue of those courts.
12. Changes to These Terms
We may update these Terms from time to time. We will post the revised version on https://lagrandemovers.com with a new “Last updated” date. Your continued use of the Site or Services after the changes take effect means you accept the updated Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
- Through the contact form on https://lagrandemovers.com
- By phone:
- By email: [email protected]